
When this happens...

Automatically do this!
Submit text
Append text
Submit audio [URL]
Append audio [URL]
Submit video [URL]
List conversations
Append video [URL]
Get job status
Update conversation
Delete conversation
Get members
Get action items
Get analytics
Get bookmarks
Get follow-ups
Enable Integrations or automations with these events of NeetoDesk and Symbl.ai
Get the Details of a Ticket
Submit text to create a conversation and process the content.
Append text to a conversation that you previously processed.
Submit audio using a URL to create a conversation and process the content.
Append audio to an existing conversation using a URL and process the content.
Submit video using a URL to create a conversation and process the content.
Explore more automations built by businesses and experts

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your NeetoDesk and Symbl.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in NeetoDesk triggers actions in Symbl.ai (or vice versa).
Absolutely. You can customize how NeetoDesk data is recorded in Symbl.ai. This includes choosing which data fields go into which fields of Symbl.ai, setting up custom formats, and filtering out unwanted information.
The data sync between NeetoDesk and Symbl.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between NeetoDesk and Symbl.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
NeetoDesk is a comprehensive customer support platform designed to streamline and enhance the way businesses interact with their customers. It offers a suite of tools for managing customer inquiries, tracking support tickets, and providing efficient resolutions. With NeetoDesk, businesses can improve their customer service operations, ensuring timely and effective communication with clients.
Learn MoreSymbl.ai is a cutting-edge AI platform that provides advanced conversational intelligence capabilities. It enables developers and businesses to integrate real-time speech-to-text, sentiment analysis, topic detection, and other AI-driven insights into their applications. With Symbl.ai, users can enhance their communication tools, improve customer interactions, and gain valuable insights from conversations.
Learn More