Connect Neon and InvGate Service Desk to Build Intelligent Automations
Enable Integrations or automations with these events of Neon and InvGate Service Desk
Enable Integrations or automations with these events of Neon and InvGate Service Desk
Triggers
New Project
Triggers when new project is created.
New Branch
Triggers when new branch is created in an existing project.
New Role
Triggers when new role is created.
Update Role
Triggers when an existing role is updated.
Update Branch
Triggers when an existing branch is updated in an existing project.
Update Project
Triggers when an existing project is updated.
Actions
Retrieve Current User Details
Retrieve a currnet user details.
Create Project
Creates a Project.
Create Branch
Creates a Branch.
Create Role
Creates a Role.
Update Project
Update an existing project.
Update Branch
Update an existing Branch.
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Frequently Asked Questions
To start, connect both your Neon and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Neon triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Neon data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Neon and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Neon and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Neon
Neon is a cutting-edge platform that offers advanced technological solutions for developers and tech enthusiasts. It provides a suite of tools and services designed to enhance productivity, streamline workflows, and foster innovation in the tech industry.
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About InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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