Connect News API and Tiledesk to Build Intelligent Automations
Ready to use News API and Tiledesk automations
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Automate Instagram DM Replies, Reactions, and Team Alerts
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New contact Arrives
runs when new contact arrives
Do thisActions
Action is the task that follows automatically within your News API integrations.
Top headlines Sources
The subset of news publishers that top headlines are available from.
Create a Contact
Add a new Contact to Tiledesk.
Send Message to Conversation
Send a message into a support ticket or conversation
Invite a team member
Invite a new team member by email and set their role
Create saved reply
Add a reusable message (title and text) to use in chats.
Create tag
Create a tag to organize conversations
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Frequently Asked Questions
To start, connect both your News API and Tiledesk accounts to viaSocket. Once connected, you can set up a workflow where an event in News API triggers actions in Tiledesk (or vice versa).
Absolutely. You can customize how News API data is recorded in Tiledesk. This includes choosing which data fields go into which fields of Tiledesk, setting up custom formats, and filtering out unwanted information.
The data sync between News API and Tiledesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between News API and Tiledesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About News API
News API is a powerful tool that provides access to a wide range of news articles and headlines from various sources across the globe. It allows developers to integrate news data into their applications, enabling users to stay updated with the latest news in real-time.
Learn MoreAbout Tiledesk
Tiledesk is a comprehensive platform for customer support and communication, offering tools for live chat, chatbots, and multi-channel messaging to enhance customer engagement and streamline support processes.
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