Connect NEXT and topdesk to Build Intelligent Automations

Choose a Trigger

NEXT

When this happens...

Choose an Action

topdesk

Automatically do this!

Enable Integrations or automations with these events of NEXT and topdesk

Enable Integrations or automations with these events of NEXT and topdesk

Actions

Find Account

Find Account

Find an account in Next

Create a New Account

Create a New Account

Creates a new account in next.

Create Highlight

Create Highlight

Create a highlight

Create Recording

Create Recording

Create a recording in Next

Request a new Action for NEXT

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between NEXT and topdesk?

To start, connect both your NEXT and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in NEXT triggers actions in topdesk (or vice versa).

Can we customize how data from NEXT is recorded in topdesk?

Absolutely. You can customize how NEXT data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NEXT and topdesk?

The data sync between NEXT and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NEXT to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NEXT and topdesk?

Yes, you can set conditional logic to control the flow of data between NEXT and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NEXT

About NEXT

Next is a cutting-edge platform designed to streamline your workflow and enhance productivity. With a focus on seamless integration and user-friendly features, Next empowers teams to collaborate efficiently and achieve their goals.

Learn More
topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

Learn More