Connect Nicereply and documents to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Nicereply and documents?

To start, connect both your Nicereply and documents accounts to viaSocket. Once connected, you can set up a workflow where an event in Nicereply triggers actions in documents (or vice versa).

Can we customize how data from Nicereply is recorded in documents?

Absolutely. You can customize how Nicereply data is recorded in documents. This includes choosing which data fields go into which fields of documents, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Nicereply and documents?

The data sync between Nicereply and documents typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Nicereply to documents?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Nicereply and documents?

Yes, you can set conditional logic to control the flow of data between Nicereply and documents. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Nicereply

About Nicereply

Nicereply is a customer feedback management tool that helps companies collect, analyze, and act on customer feedback to improve service quality and customer satisfaction.

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documents

About documents

The otris solution platform (Documents) is an ECM platform for managing documents and business processes.

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