Integrations NileDesk Microsoft Dynamics CRM
NileDesk + Microsoft Dynamics CRM

Connect NileDesk and Microsoft Dynamics CRM to Build Intelligent Automations

Choose a Trigger

NileDesk

When this happens...

Choose an Action

Microsoft Dynamics CRM

Automatically do this!

Ready to use NileDesk and Microsoft Dynamics CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

New Opportunity

New Opportunity

Triggers when new opportunity is craeted

Do thisActions

Action is the task that follows automatically within your NileDesk integrations.

Create Draft Board Item

Create Draft Board Item

Create a new board item and save it as a draft.

Create Draft Process Flow Item

Create Draft Process Flow Item

Create a new process flow item and save it as a draft.

Create Process Item

Create Process Item

Create and submit a new process item

Create Account

Create Account

Creates a new account

Create Contact

Create Contact

Creates a new contact

Create Opportunity

Create Opportunity

Creates a new opportunity

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Step by step guides to integrate NileDesk and Microsoft Dynamics CRM

Frequently Asked Questions

How do I start an integration between NileDesk and Microsoft Dynamics CRM?

To start, connect both your NileDesk and Microsoft Dynamics CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in NileDesk triggers actions in Microsoft Dynamics CRM (or vice versa).

Can we customize how data from NileDesk is recorded in Microsoft Dynamics CRM?

Absolutely. You can customize how NileDesk data is recorded in Microsoft Dynamics CRM. This includes choosing which data fields go into which fields of Microsoft Dynamics CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between NileDesk and Microsoft Dynamics CRM?

The data sync between NileDesk and Microsoft Dynamics CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from NileDesk to Microsoft Dynamics CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between NileDesk and Microsoft Dynamics CRM?

Yes, you can set conditional logic to control the flow of data between NileDesk and Microsoft Dynamics CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

NileDesk

About NileDesk

NileDesk is a Low-Code BPM software, empowering the staff in departments like HR, Finance, IT, Sales, Procurement, etc., to design efficient workflow solutions.

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Microsoft Dynamics CRM

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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