Connect Nuclino and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
New or Updated Items
New Items
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use Nuclino and Freshchat Classic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New or Updated Items
Retrieve items from the selected Nuclino workspace that were created or modified since the last check.
New Items
Retrieve items created in the selected workspace within the specified recent time window.
Do thisActions
Action is the task that follows automatically within your Nuclino integrations.
Create an Item
Create a new item or collection in a Nuclino workspace. Optionally provide a title and content; returns the created object's details and URL.
Update Item
Update a Nuclino item's title and/or content using its Item ID.
List Workspaces
Retrieve all Nuclino workspaces. Optionally set Records Per Page to control how many workspaces are returned per request.
Delete Item
Permanently deletes a Nuclino item specified by its Item ID.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
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Frequently Asked Questions
To start, connect both your Nuclino and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Nuclino triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how Nuclino data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between Nuclino and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Nuclino and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Nuclino
Nuclino is a collaborative platform designed to help teams organize and share knowledge efficiently. It offers a seamless way to create, manage, and collaborate on documents and projects in real-time, enhancing team productivity and communication.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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