Integrations Nuclino Zendesk Support
Nuclino + Zendesk Support

Connect Nuclino and Zendesk Support to Build Intelligent Automations

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Nuclino

When this happens...

Choose an Action

Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New or Updated Items

New or Updated Items

Retrieve items from the selected Nuclino workspace that were created or modified since the last check.

New Items

New Items

Retrieve items created in the selected workspace within the specified recent time window.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

Do thisActions

Action is the task that follows automatically within your Nuclino integrations.

Create an Item

Create an Item

Create a new item or collection in a Nuclino workspace. Optionally provide a title and content; returns the created object's details and URL.

Update Item

Update Item

Update a Nuclino item's title and/or content using its Item ID.

List Workspaces

List Workspaces

Retrieve all Nuclino workspaces. Optionally set Records Per Page to control how many workspaces are returned per request.

Delete Item

Delete Item

Permanently deletes a Nuclino item specified by its Item ID.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

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Frequently Asked Questions

How do I start an integration between Nuclino and Zendesk Support?

To start, connect both your Nuclino and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Nuclino triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Nuclino is recorded in Zendesk Support?

Absolutely. You can customize how Nuclino data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Nuclino and Zendesk Support?

The data sync between Nuclino and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Nuclino to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Nuclino and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Nuclino and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Nuclino

About Nuclino

Nuclino is a collaborative platform designed to help teams organize and share knowledge efficiently. It offers a seamless way to create, manage, and collaborate on documents and projects in real-time, enhancing team productivity and communication.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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