Connect Odoo and Delighted to Build Intelligent Automations

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Odoo

When this happens...

Choose an Action

Delighted

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Lead

New Lead

Triggers when a new lead is created.

New Response

New Response

Triggers when a new response is received in this delighted project

New Unsubscribe

New Unsubscribe

Triggers when a person unsubscribes from delighted account

Request a new Trigger for Odoo

Do thisActions

Action is the task that follows automatically within your Odoo integrations.

Create Lead

Create Lead

Create a new lead in odoo crm.

Get Response Metrics

Get Response Metrics

Provides your account metrics for a specific project.

List people in Autopilot

List people in Autopilot

Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.

Getting Autopilot configuration

Getting Autopilot configuration

Retrieve the current Autopilot configuration for for the designated distribution platform.

Find a person

Find a person

find a person by email or phone number. Optionally creates a person if none is found.

Unsubscribe Person

Unsubscribe Person

Add a person to your unsubscribe list.

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Frequently Asked Questions

How do I start an integration between Odoo and Delighted?

To start, connect both your Odoo and Delighted accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in Delighted (or vice versa).

Can we customize how data from Odoo is recorded in Delighted?

Absolutely. You can customize how Odoo data is recorded in Delighted. This includes choosing which data fields go into which fields of Delighted, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Odoo and Delighted?

The data sync between Odoo and Delighted typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Odoo to Delighted?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Odoo and Delighted?

Yes, you can set conditional logic to control the flow of data between Odoo and Delighted. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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Delighted

About Delighted

Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.

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