Connect Odoo and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of Odoo and Gainsight Customer Communities
Enable Integrations or automations with these events of Odoo and Gainsight Customer Communities
Triggers
New Lead
Runs when new lead is created
Actions
Create Lead
Create a new lead in Odoo CRM.
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Frequently Asked Questions
To start, connect both your Odoo and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Odoo data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Odoo and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Odoo and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Odoo
Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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