Connect Odoo and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Odoo

When this happens...

Choose an Action

Zendesk Chat

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Enable Integrations or automations with these events of Odoo and Zendesk Chat

Enable Integrations or automations with these events of Odoo and Zendesk Chat

Triggers

New Lead

New Lead

Triggers when a new lead is created.

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Actions

Create Lead

Create Lead

Create a new lead in odoo crm.

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Frequently Asked Questions

How do I start an integration between Odoo and Zendesk Chat?

To start, connect both your Odoo and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Odoo triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Odoo is recorded in Zendesk Chat?

Absolutely. You can customize how Odoo data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Odoo and Zendesk Chat?

The data sync between Odoo and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Odoo to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Odoo and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Odoo and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Odoo

About Odoo

Odoo is a comprehensive suite of open-source business applications that covers all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, and more. It is designed to streamline business processes and improve productivity by providing a fully integrated and customizable platform.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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