
When this happens...
New Contact

Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new contact is created.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Action is the task that follows automatically within your Office 365 integrations.
Creates a new contact
Creates a draft of an email that can be reviewed and sent out.
Creates a new event in a calendar.
Delete an existing event
Update an existing contact.
Create a feedback post
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To start, connect both your Office 365 and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in Office 365 triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how Office 365 data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between Office 365 and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Office 365 and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
Learn MoreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn More