Integrations Office 365 WhatsApp Business Cloud
Office 365 + WhatsApp Business Cloud

Connect Office 365 and WhatsApp Business Cloud to Build Intelligent Automations

Choose a Trigger

Office 365

When this happens...

Choose an Action

WhatsApp Business Cloud

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when new contact is created.

Message Notification

Message Notification

Triggers when a new message is received.

Request a new Trigger for Office 365

Do thisActions

Action is the task that follows automatically within your Office 365 integrations.

Create Contact

Create Contact

Creates a new contact

Create Draft Email

Create Draft Email

Creates a draft of an email that can be reviewed and sent out.

Create Event

Create Event

Creates a new event in a calendar.

Delete Event

Delete Event

Delete an existing event

Update Contact

Update Contact

Update an existing contact.

List Templates

List Templates

List Templates available in the specific phone number.

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Step by step guides to integrate Office 365 and WhatsApp Business Cloud

Frequently Asked Questions

How do I start an integration between Office 365 and WhatsApp Business Cloud?

To start, connect both your Office 365 and WhatsApp Business Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Office 365 triggers actions in WhatsApp Business Cloud (or vice versa).

Can we customize how data from Office 365 is recorded in WhatsApp Business Cloud?

Absolutely. You can customize how Office 365 data is recorded in WhatsApp Business Cloud. This includes choosing which data fields go into which fields of WhatsApp Business Cloud, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Office 365 and WhatsApp Business Cloud?

The data sync between Office 365 and WhatsApp Business Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Office 365 to WhatsApp Business Cloud?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Office 365 and WhatsApp Business Cloud?

Yes, you can set conditional logic to control the flow of data between Office 365 and WhatsApp Business Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Office 365

About Office 365

Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.

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WhatsApp Business Cloud

About WhatsApp Business Cloud

WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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