Integrations Omniware InvGate Service Desk
Omniware + InvGate Service Desk

Connect Omniware and InvGate Service Desk to Build Intelligent Automations

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Omniware

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InvGate Service Desk

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Frequently Asked Questions

How do I start an integration between Omniware and InvGate Service Desk?

To start, connect both your Omniware and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Omniware triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from Omniware is recorded in InvGate Service Desk?

Absolutely. You can customize how Omniware data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Omniware and InvGate Service Desk?

The data sync between Omniware and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Omniware to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Omniware and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between Omniware and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Omniware

About Omniware

Omniware is a comprehensive platform designed to streamline and enhance business operations through innovative solutions. It offers a range of tools and services that cater to various business needs, ensuring efficiency and productivity.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

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