IntegrationsOneNoteZendesk Support
OneNote + Zendesk Support

Connect OneNote and Zendesk Support to Build Intelligent Automations

Choose a Trigger

OneNote

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use OneNote and Zendesk Support automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Note in Section

New Note in Section

Triggers when new note is created in a section

New Organization

New Organization

Trigger when new ogranization created

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your OneNote integrations.

Get All Notebooks

Get All Notebooks

Get the details of all existing notebooks.

Create Note

Create Note

Creates a new note

Create Image Note

Create Image Note

Creates a note with an embedded image(must have a public URL to that image)

Create Note in Section

Create Note in Section

Creates a new note in a specific Notebook/Section

Append Note

Append Note

Appends a content to the end of a note.

Get User Details

Get User Details

Get an existing user details.

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Frequently Asked Questions

How do I start an integration between OneNote and Zendesk Support?

To start, connect both your OneNote and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in OneNote triggers actions in Zendesk Support (or vice versa).

Can we customize how data from OneNote is recorded in Zendesk Support?

Absolutely. You can customize how OneNote data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OneNote and Zendesk Support?

The data sync between OneNote and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OneNote to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OneNote and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between OneNote and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OneNote

About OneNote

Microsoft OneNote is a note-taking app that makes it easy to capture and save ideas, images, audio recordings, and anything else you need to remember.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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