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Connect OneWaySMS and FuseDesk

Integrate OneWaySMS with FuseDesk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between OneWaySMS and FuseDesk.

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your OneWaySMS integrations.

Send SMS

Send SMS

Send an SMS message to a specified recipient.

Check Transaction Status

Check Transaction Status

Check the delivery status of a sent SMS message.

Check Credit Balance

Check Credit Balance

Check current SMS credit balance

Create Contact

Create Contact

Creates a Contact

Create FuseDesk Case

Create FuseDesk Case

Create a new FuseDesk Case

Update Contact

Update Contact

Updates a Contact

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations OneWaySMS
OneWaySMS + FuseDesk
OneWaySMS logo

About OneWaySMS

OneWaySMS is a leading SMS gateway service provider, offering reliable and efficient messaging solutions for businesses to enhance communication and engagement with their audience.

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Integrations FuseDesk
FuseDesk + OneWaySMS
FuseDesk logo

About FuseDesk

FuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.

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Frequently Asked Questions

How do I connect OneWaySMS and FuseDesk?

Sign up for a free viaSocket account, then authorize both your OneWaySMS and FuseDesk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between OneWaySMS and FuseDesk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from OneWaySMS to FuseDesk?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach FuseDesk. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where OneWaySMS triggers actions in FuseDesk, and a separate workflow where FuseDesk triggers actions in OneWaySMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between OneWaySMS and FuseDesk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire OneWaySMS and FuseDesk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.