Connect Onsched and AgentX to Build Intelligent Automations

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Onsched

When this happens...

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AgentX

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Create Appointment

Create Appointment

Create a new customer appointment with date, time, and location

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Onsched

Do thisActions

Action is the task that follows automatically within your Onsched integrations.

Create Appointment

Create Appointment

Create a new appointment for a customer at a selected location, service, and resource(s), specifying start/end date and time and whether it's confirmed.

Create customer

Create customer

Add a new customer to Onsched with their contact details and notification preferences.

Create Resource

Create Resource

Add a new resource (person, room, or equipment) with booking limits, contact details, and assigned services or locations.

Create a booking service

Create a booking service

Create a new service customers can book and set its duration, availability, locations, and resources.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

Send message to agent

Send message to agent

Start a conversation with the selected agent and send your initial message.

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Frequently Asked Questions

How do I start an integration between Onsched and AgentX?

To start, connect both your Onsched and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Onsched triggers actions in AgentX (or vice versa).

Can we customize how data from Onsched is recorded in AgentX?

Absolutely. You can customize how Onsched data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Onsched and AgentX?

The data sync between Onsched and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Onsched to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Onsched and AgentX?

Yes, you can set conditional logic to control the flow of data between Onsched and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Onsched

About Onsched

Onsched is a powerful scheduling and booking platform designed to streamline appointment management for businesses. It offers customizable solutions to enhance customer engagement and optimize scheduling processes.

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AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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