Connect Whatsapp(OpenWA) and Botse Ticketing to Build Intelligent Automations
Choose a Trigger
When this happens...
New Message
Choose an Action
Automatically do this!
Create Ticket
Ready to use Whatsapp(OpenWA) and Botse Ticketing automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message
Runs when new message arrives
New Event Is Created
Runs when new event is created
Do thisActions
Action is the task that follows automatically within your Whatsapp(OpenWA) integrations.
Send Image
Send image to contact or group
Send Video
Send video to contact or group
Send Audio
Send an audio file or voice note (MP3, OGG, WAV, and more)
Send Document
Send a document or file (PDF, Word, Excel, ZIP, and more)
Send Location
Send a location pin (latitude/longitude, with optional name and address)
Send Contact Card
Share a contact card (name + number)
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Frequently Asked Questions
To start, connect both your Whatsapp(OpenWA) and Botse Ticketing accounts to viaSocket. Once connected, you can set up a workflow where an event in Whatsapp(OpenWA) triggers actions in Botse Ticketing (or vice versa).
Absolutely. You can customize how Whatsapp(OpenWA) data is recorded in Botse Ticketing. This includes choosing which data fields go into which fields of Botse Ticketing, setting up custom formats, and filtering out unwanted information.
The data sync between Whatsapp(OpenWA) and Botse Ticketing typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Whatsapp(OpenWA) and Botse Ticketing. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Whatsapp(OpenWA)
Library to connect to WhatsApp Web for sending messages and automating tasks.
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