Connect Whatsapp(OpenWA) and Jira Software Cloud to Build Intelligent Automations
Choose a Trigger
When this happens...
When a New Message is received
When a WhatsApp session is disconnected
Choose an Action
Automatically do this!
Find User
Find Project
Find Issue via JQL
Find Component
Add Comment to Issue
Add Watcher to Issue
Link Issues
Moves Issue to Sprint
Find Issue
Find Issue by Key
Create Issue
Ready to use Whatsapp(OpenWA) and Jira Software Cloud automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
When a New Message is received
Runs the workflow automatically whenever a new message arrives on the connected WhatsApp account.
When a WhatsApp session is disconnected
Runs the workflow automatically whenever a WhatsApp session is disconnected.
New Issue
Triggers when a new issue is created
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL
Updated Issue
Triggers when an existing issue is updated
Updated Comment
Triggers when a comment on a issue is updated
Do thisActions
Action is the task that follows automatically within your Whatsapp(OpenWA) integrations.
Send Image
Send image to contact or group
Send Video
Send video to contact or group
Send Audio
Send audio file or voice note
Send Document
Send a PDF, Word, spreadsheet, ZIP, or other file via WhatsApp.
Send Location
Send location pin to WhatsApp
Send Contact
Send a WhatsApp contact card to a person or group
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Frequently Asked Questions
To start, connect both your Whatsapp(OpenWA) and Jira Software Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Whatsapp(OpenWA) triggers actions in Jira Software Cloud (or vice versa).
Absolutely. You can customize how Whatsapp(OpenWA) data is recorded in Jira Software Cloud. This includes choosing which data fields go into which fields of Jira Software Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Whatsapp(OpenWA) and Jira Software Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Whatsapp(OpenWA) and Jira Software Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Whatsapp(OpenWA)
Connect to WhatsApp Web to send and receive messages, automate conversations, and streamline customer communication. Build workflows that respond to real-time events, send text and media messages, manage chats, and simplify customer support, notifications, sales, and engagement.
Learn MoreAbout Jira Software Cloud
Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.
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