Connect OpsGenie and Fresh kds to Build Intelligent Automations

Choose a Trigger

OpsGenie

When this happens...

Choose an Action

Fresh kds

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Fresh KDS Event

New Fresh KDS Event

Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.

Request a new Trigger for OpsGenie

Do thisActions

Action is the task that follows automatically within your OpsGenie integrations.

Create User

Create User

Create user request is used to add new users in Opsgenie.

Send KDS Message

Send KDS Message

Send the message to all the location’s devices.

Send Arrival Notification

Send Arrival Notification

Send the notification to all the location’s devices.

Cancel KDS Order

Cancel KDS Order

Cancel an active KDS order at a chosen location.

Request a new Action for OpsGenie

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Frequently Asked Questions

How do I start an integration between OpsGenie and Fresh kds?

To start, connect both your OpsGenie and Fresh kds accounts to viaSocket. Once connected, you can set up a workflow where an event in OpsGenie triggers actions in Fresh kds (or vice versa).

Can we customize how data from OpsGenie is recorded in Fresh kds?

Absolutely. You can customize how OpsGenie data is recorded in Fresh kds. This includes choosing which data fields go into which fields of Fresh kds, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OpsGenie and Fresh kds?

The data sync between OpsGenie and Fresh kds typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OpsGenie to Fresh kds?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OpsGenie and Fresh kds?

Yes, you can set conditional logic to control the flow of data between OpsGenie and Fresh kds. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OpsGenie

About OpsGenie

OpsGenie is a modern incident management and alerting platform designed to ensure that critical incidents are addressed promptly and efficiently. It integrates seamlessly with various monitoring, ticketing, and collaboration tools to provide a comprehensive solution for managing and responding to incidents.

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Fresh kds

About Fresh kds

Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.

Learn More