Connect OpsGenie and Totango to Build Intelligent Automations

Choose a Trigger

OpsGenie

When this happens...

Choose an Action

Totango

Automatically do this!

Enable Integrations or automations with these events of OpsGenie and Totango

Enable Integrations or automations with these events of OpsGenie and Totango

Actions

Create User

Create User

Create user request is used to add new users in Opsgenie.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

List Touchpoint Tags

List Touchpoint Tags

Get all the touchpoint tags form totango.

List Activity Types

List Activity Types

Get all the Activity Types form totango.

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Frequently Asked Questions

How do I start an integration between OpsGenie and Totango?

To start, connect both your OpsGenie and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in OpsGenie triggers actions in Totango (or vice versa).

Can we customize how data from OpsGenie is recorded in Totango?

Absolutely. You can customize how OpsGenie data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between OpsGenie and Totango?

The data sync between OpsGenie and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from OpsGenie to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between OpsGenie and Totango?

Yes, you can set conditional logic to control the flow of data between OpsGenie and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

OpsGenie

About OpsGenie

OpsGenie is a modern incident management and alerting platform designed to ensure that critical incidents are addressed promptly and efficiently. It integrates seamlessly with various monitoring, ticketing, and collaboration tools to provide a comprehensive solution for managing and responding to incidents.

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Totango

About Totango

Totango is a Customer Engagement Management platform.

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