Connect ORCID and Tactful UCX to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between ORCID and Tactful UCX?

To start, connect both your ORCID and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in ORCID triggers actions in Tactful UCX (or vice versa).

Can we customize how data from ORCID is recorded in Tactful UCX?

Absolutely. You can customize how ORCID data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ORCID and Tactful UCX?

The data sync between ORCID and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ORCID to Tactful UCX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ORCID and Tactful UCX?

Yes, you can set conditional logic to control the flow of data between ORCID and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ORCID

About ORCID

ORCID provides a unique identifier for researchers and scholars, enabling them to manage their professional information and track their research outputs across various platforms.

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Tactful UCX

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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