IntegrationsPaddlePagerDuty
Paddle + PagerDuty

Connect Paddle and PagerDuty to Build Intelligent Automations

Choose a Trigger

Paddle

When this happens...

Choose an Action

PagerDuty

Automatically do this!

Ready to use Paddle and PagerDuty automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggered when a new customer is created in Paddle.

New Address

New Address

Triggered when a new address is created in a specific customer.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for Paddle

Do thisActions

Action is the task that follows automatically within your Paddle integrations.

Create Customer

Create Customer

Creates a new customer in Paddle.

Update Customer

Update Customer

Update an existing customer using their ID.

Generate an Aauthentication Token

Generate an Aauthentication Token

Generate an authentication token for a customer.

Create an Address

Create an Address

Create an address for a customer.

Update an Address

Update an Address

Update an address of the customer.

Create a Business

Create a Business

Create a business for a customer.

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Frequently Asked Questions

How do I start an integration between Paddle and PagerDuty?

To start, connect both your Paddle and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Paddle triggers actions in PagerDuty (or vice versa).

Can we customize how data from Paddle is recorded in PagerDuty?

Absolutely. You can customize how Paddle data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Paddle and PagerDuty?

The data sync between Paddle and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Paddle to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Paddle and PagerDuty?

Yes, you can set conditional logic to control the flow of data between Paddle and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Paddle

About Paddle

Paddle is a comprehensive commerce platform designed to help software companies manage their billing, subscription, and payment processes. It offers a range of tools to streamline revenue operations, including payment processing, tax compliance, and customer management, making it easier for businesses to scale globally.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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