Connect PagerDuty and Box to Build Intelligent Automations

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PagerDuty

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Box

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Event

New Event

Triggered when a new event is performed.

New File

New File

Trigger when a new file add to folder.

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Create Folder

Create Folder

Create a new folder at the path you specify

Add Comment to file

Add Comment to file

Adds a new comment to a file

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Frequently Asked Questions

How do I start an integration between PagerDuty and Box?

To start, connect both your PagerDuty and Box accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Box (or vice versa).

Can we customize how data from PagerDuty is recorded in Box?

Absolutely. You can customize how PagerDuty data is recorded in Box. This includes choosing which data fields go into which fields of Box, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Box?

The data sync between PagerDuty and Box typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Box?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Box?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Box. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Box

About Box

Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.

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