Connect PagerDuty and MSG91 to Build Intelligent Automations
Choose a Trigger
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated
Choose an Action
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact in Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List All WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Events
Check Template Status
Send WhatsApp Message
URL Shortener
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Email via Hello
Ready to use PagerDuty and MSG91 automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Instant
Triggers when new incidents are created.
New Incident acknowledged
Triggers when new incidents are acknowledged.
Incident Annotated
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Incident Escalated
Triggers when an incident is escalated.
WhatsApp Delivery Report Arrives
Runs when a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
Do thisActions
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service
Create a Business Service in PagerDuty.
Install an Add-On
This action Install an Add-on for your account.
Delete an Add-On
This action delete an add-on.
Update an Add-On
This action update an add - on.
Send Campaign
Send the selected campaign
Send Template SMS
Send a selected SMS template to one or more phone numbers and optionally fill template variables.
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Frequently Asked Questions
To start, connect both your PagerDuty and MSG91 accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in MSG91 (or vice versa).
Absolutely. You can customize how PagerDuty data is recorded in MSG91. This includes choosing which data fields go into which fields of MSG91, setting up custom formats, and filtering out unwanted information.
The data sync between PagerDuty and MSG91 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PagerDuty and MSG91. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About PagerDuty
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn MoreAbout MSG91
MSG91 is a powerful communication platform that enables businesses to send transactional SMS, emails, voice calls, and WhatsApp messages with ease. It also offers a dedicated OTP service for secure two-factor authentication, helping companies deliver fast, reliable, and scalable communication to their users.
Learn More
