Connect PagerDuty and Slack
Integrate PagerDuty with Slack to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Message to Slack when New Incident Instant in Pagerduty
Send Interactive Messages via Slack when New Incident Instant in Pagerduty
Send Block/buttons/Intractive message using AI to Slack when New Incident Instant in Pagerduty
View_open BlockKit Modal using JSON in Slack when New Incident Instant in Pagerduty
Chat_update slack block or message using messageTs in Slack when New Incident Instant in Pagerduty
Popular PagerDuty + Slack flows
Start from a real workflow other teams are already running.
Choose a trigger
PagerDuty
When this happens...
New Incident Instant
New Incident acknowledged
Incident Annotated
Incident Escalated
Choose an action
Slack
Automatically do this!
Send Message
Send Interactive Messages
Send Block/buttons/Intractive message using AI
View_open BlockKit Modal using JSON
Chat_update slack block or message using messageTs
Send Message as Thread
Create Channel
Set Channel Topic
Message Private Channel
Create Private Channel
Get Thread Replies
Edit Channel Message
List all Private Channels
Find Public channel
Get Messages from Slack
Add Users to Channel
Send Direct Message
Get all Channel Members
Get User Information by Email
Get User Complete Profile Details by ID
Create Canvas
List all Public Channels
Send Message with Block kit
Update Canvas
Lookup Canvas Sections
Send Message to Slack when New Incident Instant in Pagerduty
Use this flowSend Interactive Messages via Slack when New Incident Instant in Pagerduty
Use this flowSend Block/buttons/Intractive message using AI to Slack when New Incident Instant in Pagerduty
Use this flowView_open BlockKit Modal using JSON in Slack when New Incident Instant in Pagerduty
Use this flowChat_update slack block or message using messageTs in Slack when New Incident Instant in Pagerduty
Use this flowSend Message as Thread in Slack when New Incident Instant in Pagerduty
Use this flowCreate Channel in Slack when New Incident Instant in Pagerduty
Use this flowSet Channel Topic in Slack when New Incident Instant in Pagerduty
Use this flowMessage Private Channel in Slack when New Incident Instant in Pagerduty
Use this flowCreate Private Channel in Slack when New Incident Instant in Pagerduty
Use this flowSupported Triggers & Actions
Everything you can automate between PagerDuty and Slack.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Instant
Triggers when new incidents are created.
New Incident acknowledged
Triggers when new incidents are acknowledged.
Incident Annotated
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Incident Escalated
Triggers when an incident is escalated.
New Message in Channels
Runs when a new message is received in a specific Slack channel. You can select which channel to monitor.
New User Joined or Updated in Your Org
Triggers when a new user join workspace.
Do thisActions
Action is the task that follows automatically within your PagerDuty integrations.
Create a Business Service
Create a Business Service in PagerDuty.
Install an Add-On
This action Install an Add-on for your account.
Delete an Add-On
This action delete an add-on.
Update an Add-On
This action update an add - on.
Send Message
Send or schedule a message to a channel, user, or thread; supports channel names and IDs.
Send Interactive Messages
Collect approval or form responses
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Learn how to automate PagerDuty and Slack workflows.
Learn how to automate PagerDuty and Slack workflows.
Learn how to automate PagerDuty and Slack workflows.
Learn how to automate PagerDuty and Slack workflows.
Learn how to automate PagerDuty and Slack workflows.
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About PagerDuty
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn moreSimilar apps
About Slack
Slack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.
Learn moreFrequently Asked Questions
Sign up for a free viaSocket account, then authorize both your PagerDuty and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between PagerDuty and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.
Yes. You can set up a workflow where PagerDuty triggers actions in Slack, and a separate workflow where Slack triggers actions in PagerDuty. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between PagerDuty and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire PagerDuty and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
