IntegrationsPagerDutyZendesk Sell
PagerDuty + Zendesk Sell

Connect PagerDuty and Zendesk Sell to Build Intelligent Automations

Choose a Trigger

PagerDuty

When this happens...

Choose an Action

Zendesk Sell

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

New Product in Catalog

New Product in Catalog

Triggers when a new product is added in catalog

New Task

New Task

Triggers when a new task is created

Do thisActions

Action is the task that follows automatically within your PagerDuty integrations.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Update a Company

Update a Company

Update a company by its ID

Stop Sequence Enrollment

Stop Sequence Enrollment

Stops the existing sequence enrollment.

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Frequently Asked Questions

How do I start an integration between PagerDuty and Zendesk Sell?

To start, connect both your PagerDuty and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in PagerDuty triggers actions in Zendesk Sell (or vice versa).

Can we customize how data from PagerDuty is recorded in Zendesk Sell?

Absolutely. You can customize how PagerDuty data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PagerDuty and Zendesk Sell?

The data sync between PagerDuty and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PagerDuty to Zendesk Sell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PagerDuty and Zendesk Sell?

Yes, you can set conditional logic to control the flow of data between PagerDuty and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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Zendesk Sell

About Zendesk Sell

Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.

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