Integrations Pantry Freshchat Classic
Pantry + Freshchat Classic

Connect Pantry and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Pantry

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Pantry and Freshchat Classic

Enable Integrations or automations with these events of Pantry and Freshchat Classic

Actions

Create and/or Replace Basket

Create and/or Replace Basket

Given a basket name as provided in the url, this will either create a new basket inside your pantry, or replace an existing one.

Get Contents

Get Contents

Given a basket name, return the full contents of the basket.

Update Contents

Update Contents

Given a basket name, this will update the existing contents and return the contents of the newly updated basket.

Get Details

Get Details

Given a PantryID, return the details of the pantry, including a list of baskets currently stored inside it.

Update Details

Update Details

Update Details in Pantry.

Create a User

Create a User

Add a new user to Freshchat.

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Frequently Asked Questions

How do I start an integration between Pantry and Freshchat Classic?

To start, connect both your Pantry and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Pantry triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Pantry is recorded in Freshchat Classic?

Absolutely. You can customize how Pantry data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pantry and Freshchat Classic?

The data sync between Pantry and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pantry to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pantry and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Pantry and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Pantry

About Pantry

Pantry is a cloud-based service that provides a simple and efficient way to store and manage data. It is designed to help developers and businesses easily manage their data storage needs with a focus on simplicity and ease of use.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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