Connect Pantry and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Pantry
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of Pantry and Gainsight Customer Communities
Enable Integrations or automations with these events of Pantry and Gainsight Customer Communities
Actions
Create and/or Replace Basket
Given a basket name as provided in the url, this will either create a new basket inside your pantry, or replace an existing one.
Get Contents
Given a basket name, return the full contents of the basket.
Update Contents
Given a basket name, this will update the existing contents and return the contents of the newly updated basket.
Get Details
Given a PantryID, return the details of the pantry, including a list of baskets currently stored inside it.
Update Details
Update Details in Pantry.
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Frequently Asked Questions
To start, connect both your Pantry and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Pantry triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Pantry data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Pantry and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Pantry and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Pantry
Pantry is a cloud-based service that provides a simple and efficient way to store and manage data. It is designed to help developers and businesses easily manage their data storage needs with a focus on simplicity and ease of use.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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