Connect Papyrs and Zendesk Support to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
new page is created
runs when new page is created
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your Papyrs integrations.
Add heading to page
Adds a heading to a Papyrs page.
Add a paragraph to a page
Add a text paragraph to a page.
Add paragraph to page
Add a text paragraph to a Papyrs page.
Post message to Papyrs page
Post a message to a Papyrs page feed to share updates or announcements.
Update page paragraph
Update the text in a page paragraph.
Update paragraph on page
Change the text of a paragraph widget on a page.
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Frequently Asked Questions
To start, connect both your Papyrs and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Papyrs triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Papyrs data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Papyrs and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Papyrs and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Papyrs
Papyrs is a powerful platform designed to enhance team collaboration and productivity by providing customizable intranet solutions. It allows businesses to create internal pages, share documents, and streamline communication effortlessly.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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