IntegrationsPayHereZendesk Support
PayHere + Zendesk Support

Connect PayHere and Zendesk Support to Build Intelligent Automations

Choose a Trigger

PayHere

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

New  Ticket

New Ticket

Trigger when new ticket is created.

Do thisActions

Action is the task that follows automatically within your PayHere integrations.

Create a Plan

Create a Plan

Creates a new payment plan

Update Current Company

Update Current Company

Update the company information for currently authenticated user.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

Find Tickets

Find Tickets

Finds an existing ticket by query.

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Frequently Asked Questions

How do I start an integration between PayHere and Zendesk Support?

To start, connect both your PayHere and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in PayHere triggers actions in Zendesk Support (or vice versa).

Can we customize how data from PayHere is recorded in Zendesk Support?

Absolutely. You can customize how PayHere data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between PayHere and Zendesk Support?

The data sync between PayHere and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from PayHere to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between PayHere and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between PayHere and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

PayHere

About PayHere

PayHere is a comprehensive online payment gateway service that facilitates seamless and secure transactions for businesses and individuals in Sri Lanka. It supports multiple payment methods, including credit cards, mobile payments, and bank transfers, making it easier for users to manage their financial transactions online.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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