
When this happens...
New Issue Created
Issue Updated

Automatically do this!
Create Contact
Create FuseDesk Case
Update Contact
Update FuseDesk Case
Find a Contact
List Case
List Unassigned Emails
List Trashed Emails
List All Reps
List Case Tags
List Active Departments
List Departments
List Archived Departments
List Webhooks
List Chats
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When this happensTriggers
A trigger is an event that starts a workflow.
This trigger returns details of any issues that have been created in the specified project within the last 15 minutes.
Triggers when a issue is modify.
Triggers when a contact is updated in FuseDesk
Triggers when a contact is created in FuseDesk
Triggers when a new FuseDesk case is created.
Triggers when a new FuseDesk case is updated.
Action is the task that follows automatically within your Plane.so integrations.
Add project in a workspace.
Fetches a list of all projects within a specified workspace.
Get project details in a workspace.
Update a project in a workspace.
Adds a new issue to a specified project.
Retrieves a list of all issues within a specific project.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Plane.so and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Plane.so triggers actions in FuseDesk (or vice versa).
Absolutely. You can customize how Plane.so data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Plane.so and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Plane.so and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Plane.so is a platform designed to streamline project management and collaboration. It offers tools for task tracking, team communication, and project planning, making it easier for teams to stay organized and productive.
Learn MoreFuseDesk is an integrated Help Desk and Messaging Platform for sales and customer support case management.
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