Connect Play AI and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Play AI
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Play AI and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
New Ticket
Trigger when new ticket is created.
Do thisActions
Action is the task that follows automatically within your Play AI integrations.
Create Agent
Create a new PlayAI Agent.
Update Agent
Updates the properties of the agent with the specified ID.
Create External Function
Use this endpoint to create new external functions.
Update External Function
Updates the properties of the external function with the specified ID.
Delete External Function
Delete external function with the specified ID.
Create PlayNote
Create a new PlayNote by providing a file URL.
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Frequently Asked Questions
To start, connect both your Play AI and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Play AI triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Play AI data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Play AI and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Play AI and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Play AI
Play AI is a cutting-edge platform that leverages artificial intelligence to enhance gaming experiences. It offers tools and solutions for game developers to integrate AI-driven features, such as adaptive gameplay, intelligent NPCs, and personalized player experiences, into their games. With Play AI, developers can create more engaging and dynamic games that respond to player actions in real-time.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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