
When this happens...
Postgresql (mutiple table)

Automatically do this!
Assign Conversation
Add Note
Create Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Get all the data, which was updated in last 15 min, from all the table provided.
Action is the task that follows automatically within your PostgreSQL integrations.
You can select, create, update or delete row(s) of table via custom SQL query.
Adds a new row into the table.
Assign Conversation to User
Adds a Note in the Conversation
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To start, connect both your PostgreSQL and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in PostgreSQL triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how PostgreSQL data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between PostgreSQL and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between PostgreSQL and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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