Connect ProdPad and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of ProdPad and Gainsight Customer Communities
Enable Integrations or automations with these events of ProdPad and Gainsight Customer Communities
Triggers
New Idea
Triggers when a new idea is created.
New Contact
Tiggers when a new contact is created.
New Company
Triggers when a new company is created.
New Feedback
Triggers when a new Feedback is created.
Actions
Create Contact
Create a new Contact.
Create Feedback
Create new feedback.
Create Idea
Create a New Idea
Update Feedback
Update an existing piece of feedback
Update Contact
Update an existing Contact
Find Contact
Find an existing Contact by Contact ID.
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Frequently Asked Questions
To start, connect both your ProdPad and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in ProdPad triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how ProdPad data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between ProdPad and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ProdPad and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ProdPad
ProdPad is a tool that helps you achieve better products through better product management.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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