Productboard automation for feedback and roadmap workflows
Route feedback from Zendesk into Productboard, turn priority changes into Jira tasks, and keep roadmap owners aligned.
Popular Use Cases
Start a workflow in your other tools whenever something new happens in Productboard.
Update records in Productboard automatically when data changes in the apps your team already uses.
Log Productboard activity into a spreadsheet or database so reporting stays current without manual entry.
Popular ways to automate Productboard
Ready-made flows built with Productboard — preview one, then make it yours.
Ready to use Productboard automations
Triggers and Actions in Productboard Automations
viaSocket makes it simple to connect Productboard and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Note Is Created
Runs when a new note or piece of feedback is created in Productboard.
New Feature Created
Runs when a new feature is created in Productboard, checking items created within a chosen time window.
Do thisActions
Action is the task that follows automatically within your Productboard integrations.
Create a Note
Create a Feature
Fix OAuth authorization scopes to use only officially supported Productboard scopes
List All Notes
Returns detail of all notes
List Companies
Get all companies and their details from Productboard.
List Features
Get all features and their details from Productboard.
List All Components
Get details for all components in your Productboard account.
Real-world use cases of Productboard integrations
See how Productboard integrates with popular apps to automate tasks and streamline your workflow.
Route new Zendesk tickets into Productboard as feedback items for product review.
Create Jira tasks when Productboard features move into the committed roadmap.
Send Productboard feature priorities to Slack for launch planning with sales.
Add Productboard insight themes to HubSpot notes after customer calls.
Update your CRM when Productboard marks a request as high priority.
Sync roadmap decisions to a spreadsheet after Productboard prioritization reviews.
How to get started with Productboard automations
Automate when something happens in Productboard
Login -> Create new flow -> Select trigger -> Search Productboard -> Choose the trigger from the list
Take action in Productboard when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Productboard -> Choose the action from the list
Trigger
Action
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About Productboard
Productboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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