Connect Productboard and tawk.to to Build Intelligent Automations

Choose a Trigger

Productboard

When this happens...

Choose an Action

tawk.to

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Note Is Created

New Note Is Created

Runs when a new note or piece of feedback is created in Productboard.

New Feature Is Created

New Feature Is Created

Runs when a new feature or sub-feature is created in Productboard.

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

Request a new Trigger for Productboard

Do thisActions

Action is the task that follows automatically within your Productboard integrations.

Create a Note

Create a Note

Create a Feature

Create a Feature

List All Notes

List All Notes

Returns detail of all notes

List Companies

List Companies

Get all companies and their details from Productboard.

List Features

List Features

Get all features and their details from Productboard.

List All Components

List All Components

Get details for all components in your Productboard account.

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Frequently Asked Questions

How do I start an integration between Productboard and tawk.to?

To start, connect both your Productboard and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Productboard triggers actions in tawk.to (or vice versa).

Can we customize how data from Productboard is recorded in tawk.to?

Absolutely. You can customize how Productboard data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Productboard and tawk.to?

The data sync between Productboard and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Productboard to tawk.to?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Productboard and tawk.to?

Yes, you can set conditional logic to control the flow of data between Productboard and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Productboard

About Productboard

Productboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.

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tawk.to

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Learn More