Integrations Productlane Gainsight Customer Communities
Productlane + Gainsight Customer Communities

Connect Productlane and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

Productlane

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of Productlane and Gainsight Customer Communities

Enable Integrations or automations with these events of Productlane and Gainsight Customer Communities

Triggers

New Company

New Company

Trigger when new company is add in your account.

New Contact

New Contact

Triggers when a new contact is created.

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Actions

Create Note

Create Note

Creates a new Note on Productlane.

Create Contact

Create Contact

Creates a new contact.

Create Company

Create Company

Create's a new company in your account.

Delete Company

Delete Company

Delete a specific company by its id.

Create Segment

Create Segment

Creates a new segment.

Delete Contact

Delete Contact

Deletes a specific contact by ID from the contact list.

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Frequently Asked Questions

How do I start an integration between Productlane and Gainsight Customer Communities?

To start, connect both your Productlane and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Productlane triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from Productlane is recorded in Gainsight Customer Communities?

Absolutely. You can customize how Productlane data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Productlane and Gainsight Customer Communities?

The data sync between Productlane and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Productlane to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Productlane and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between Productlane and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Productlane

About Productlane

Productlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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