Integrations Productlane request tracker
Productlane + request tracker

Connect Productlane and request tracker to Build Intelligent Automations

Choose a Trigger

Productlane

When this happens...

Choose an Action

request tracker

Automatically do this!

Enable Integrations or automations with these events of Productlane and request tracker

Enable Integrations or automations with these events of Productlane and request tracker

Triggers

New Company

New Company

Trigger when new company is add in your account.

New Contact

New Contact

Triggers when a new contact is created.

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Actions

Create Note

Create Note

Creates a new Note on Productlane.

Create Contact

Create Contact

Creates a new contact.

Create Company

Create Company

Create's a new company in your account.

Delete Company

Delete Company

Delete a specific company by its id.

Create Segment

Create Segment

Creates a new segment.

Delete Contact

Delete Contact

Deletes a specific contact by ID from the contact list.

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Frequently Asked Questions

How do I start an integration between Productlane and request tracker?

To start, connect both your Productlane and request tracker accounts to viaSocket. Once connected, you can set up a workflow where an event in Productlane triggers actions in request tracker (or vice versa).

Can we customize how data from Productlane is recorded in request tracker?

Absolutely. You can customize how Productlane data is recorded in request tracker. This includes choosing which data fields go into which fields of request tracker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Productlane and request tracker?

The data sync between Productlane and request tracker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Productlane to request tracker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Productlane and request tracker?

Yes, you can set conditional logic to control the flow of data between Productlane and request tracker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Productlane

About Productlane

Productlane is a comprehensive platform designed to streamline product management and development processes. It offers tools for product roadmapping, feature prioritization, and team collaboration, making it an essential resource for product managers and development teams.

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request tracker

About request tracker

Request Tracker (RT) is an open-source, enterprise-grade ticketing system.

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