Connect Productroad and WhatsApp Business Cloud (Meta)
Integrate Productroad with WhatsApp Business Cloud (Meta) to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Templates in Whatsapp_business_cloud when New Post in Productroad
Send Text Message in Whatsapp_business_cloud when New Post in Productroad
Send Template Message in Whatsapp_business_cloud when New Post in Productroad
Request Human Intervention via WhatsApp Business Cloud when New Post in Productroad
Change Post Status in Productroad when Message Notification in Whatsapp_business_cloud
Popular Productroad + WhatsApp Business Cloud (Meta) flows
Start from a real workflow other teams are already running.
Choose a trigger
Productroad
When this happens...
New Post
Choose an action
WhatsApp Business Cloud (Meta)
Automatically do this!
List Templates
Send Text Message
Send Template Message
Request Human Intervention
List Templates in Whatsapp_business_cloud when New Post in Productroad
Use this flowSend Text Message in Whatsapp_business_cloud when New Post in Productroad
Use this flowSend Template Message in Whatsapp_business_cloud when New Post in Productroad
Use this flowRequest Human Intervention via WhatsApp Business Cloud when New Post in Productroad
Use this flowChange Post Status in Productroad when Message Notification in Whatsapp_business_cloud
Use this flowCreate Post on Productroad when Message Notification in Whatsapp_business_cloud
Use this flowCreate Post on Behalf of Customer on Productroad when Message Notification in Whatsapp_business_cloud
Use this flowSupported Triggers & Actions
Everything you can automate between Productroad and WhatsApp Business Cloud (Meta).
When this happensTriggers
A trigger is an event that starts a workflow.
New Post
Trigger when new post created.
Message Notification
Triggers when a new message is received.
Do thisActions
Action is the task that follows automatically within your Productroad integrations.
Change Post Status
To change status of the post you need to know ID of that post
Create Post
You can create posts on your own behalf or on behalf of your users.
Create Post on Behalf of Customer
The request is identical to creating a post on your own behalf, but you need to add the email and full_name parameters, containing the email and username,
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Productroad
Productroad is a comprehensive platform designed to streamline product management processes. It offers tools for roadmapping, feedback collection, and prioritization, enabling teams to efficiently plan and execute product strategies. With Productroad, product managers can align their teams, gather valuable insights from stakeholders, and ensure that product development is on track and aligned with business goals.
Learn moreSimilar apps
About WhatsApp Business Cloud (Meta)
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Productroad and WhatsApp Business Cloud (Meta) accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Productroad and WhatsApp Business Cloud (Meta) as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach WhatsApp Business Cloud (Meta). No coding required.
Yes. You can set up a workflow where Productroad triggers actions in WhatsApp Business Cloud (Meta), and a separate workflow where WhatsApp Business Cloud (Meta) triggers actions in Productroad. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Productroad and WhatsApp Business Cloud (Meta). Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Productroad and WhatsApp Business Cloud (Meta) integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
