Connect WhatsApp Business Cloud (Meta) and Intercom
Integrate WhatsApp Business Cloud (Meta) with Intercom to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tags from Intercom when Message Notification in Whatsapp_business_cloud
Add Tag to Contact in Intercom when Message Notification in Whatsapp_business_cloud
Get contacts in Intercom when Message Notification in Whatsapp_business_cloud
Find Companies in Intercom when Message Notification in Whatsapp_business_cloud
Create User in Intercom when Message Notification in Whatsapp_business_cloud
Popular WhatsApp Business Cloud (Meta) + Intercom flows
Start from a real workflow other teams are already running.
Choose a trigger
WhatsApp Business Cloud (Meta)
When this happens...
Message Notification
Choose an action
Intercom
Automatically do this!
List All Tags
Add Tag to Contact
Get contacts
Find Companies
Create User
Find Lead
Add or Remove Tag on Company
Create Conversation
Find Conversations
Find Contact By Email
Add Note
Search Tickets
Find User
List All Tags from Intercom when Message Notification in Whatsapp_business_cloud
Use this flowAdd Tag to Contact in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowGet contacts in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowFind Companies in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowCreate User in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowFind Lead in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowAdd or Remove Tag on Company in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowCreate Conversation in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowFind Conversations in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowFind Contact By Email in Intercom when Message Notification in Whatsapp_business_cloud
Use this flowSupported Triggers & Actions
Everything you can automate between WhatsApp Business Cloud (Meta) and Intercom.
When this happensTriggers
A trigger is an event that starts a workflow.
Message Notification
Triggers when a new message is received.
Lead Adds Email Address
Runs when Lead Adds Email Address
Conversation Is Closed
Runs when conversation is closed
New Company Created
Runs when new company is created
Admin Initiates Message to User
Runs when Admin Initiates Message to User
New Ticket Created
Runs when new ticket is created
Do thisActions
Action is the task that follows automatically within your WhatsApp Business Cloud (Meta) integrations.
List Templates
List Templates available in the specific phone number.
Send Text Message
Text messages can be sent in customer-initiated conversations only
Send Template Message
Send Template Message
Request Human Intervention
Send a message using a message template and pause the workflow so a person can review and resume it.
List All Tags
List All Tags
Add Tag to Contact
Add a tag to contact
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About WhatsApp Business Cloud (Meta)
WhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn moreSimilar apps
About Intercom
Intercom is a customer messaging platform that helps businesses connect with their customers through live chat, bots, and personalized messaging. It enables companies to improve customer support, drive engagement, and increase sales by providing a seamless communication experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your WhatsApp Business Cloud (Meta) and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between WhatsApp Business Cloud (Meta) and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.
Yes. You can set up a workflow where WhatsApp Business Cloud (Meta) triggers actions in Intercom, and a separate workflow where Intercom triggers actions in WhatsApp Business Cloud (Meta). Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between WhatsApp Business Cloud (Meta) and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire WhatsApp Business Cloud (Meta) and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
