Connect Prosa AI and CallRail to Build Intelligent Automations

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Prosa AI

When this happens...

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CallRail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your Prosa AI integrations.

List ASR models

List ASR models

List all available ASR models.

List  ASR jobs

List ASR jobs

Retrieve all ASR jobs.

Submit a TTS request

Submit a TTS request

Submit a TTS request. The processing duration depends largely on the length of the text to synthesize.

Retrieve a TTS job

Retrieve a TTS job

Get job details by Job ID. Returns result and status if the job has been completed.

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

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Frequently Asked Questions

How do I start an integration between Prosa AI and CallRail?

To start, connect both your Prosa AI and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in Prosa AI triggers actions in CallRail (or vice versa).

Can we customize how data from Prosa AI is recorded in CallRail?

Absolutely. You can customize how Prosa AI data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Prosa AI and CallRail?

The data sync between Prosa AI and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Prosa AI to CallRail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Prosa AI and CallRail?

Yes, you can set conditional logic to control the flow of data between Prosa AI and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Prosa AI

About Prosa AI

Prosa AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It focuses on enhancing productivity, automating tasks, and delivering intelligent insights to help businesses make data-driven decisions. With its advanced AI capabilities, Prosa AI aims to transform the way organizations operate, offering tools that streamline processes and improve efficiency.

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CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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