Connect Pumble and FuseDesk to Build Intelligent Automations

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Pumble

When this happens...

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FuseDesk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact is updated in FuseDesk

Contact Created

Contact Created

Triggers when a contact is created in FuseDesk

Case Created

Case Created

Triggers when a new FuseDesk case is created.

Case Updated

Case Updated

Triggers when a new FuseDesk case is updated.

Case Closed

Case Closed

Triggers when a FuseDesk case has been resolved and marked as Closed

Department Added

Department Added

Triggers when a Department is Added.

Do thisActions

Action is the task that follows automatically within your Pumble integrations.

Create a Channel

Create a Channel

Create a new Pumble channel (public or private) with the specified name and optional description.

Send Channel Message

Send Channel Message

Send a message to a specified Pumble channel, optionally as a bot.

Send Private Channel Message

Send Private Channel Message

Send the provided text message to a selected private channel in Pumble.

Find Channel

Find Channel

Locate a Pumble channel by ID or name and return its details.

Find a User

Find a User

Retrieve a Pumble user by email, name, or user ID.

Create Contact

Create Contact

Creates a Contact

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Frequently Asked Questions

How do I start an integration between Pumble and FuseDesk?

To start, connect both your Pumble and FuseDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Pumble triggers actions in FuseDesk (or vice versa).

Can we customize how data from Pumble is recorded in FuseDesk?

Absolutely. You can customize how Pumble data is recorded in FuseDesk. This includes choosing which data fields go into which fields of FuseDesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Pumble and FuseDesk?

The data sync between Pumble and FuseDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Pumble to FuseDesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Pumble and FuseDesk?

Yes, you can set conditional logic to control the flow of data between Pumble and FuseDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.