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Connect Qminder and Octolens

Integrate Qminder with Octolens to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Qminder and Octolens.

When this happensTriggers

A trigger is an event that starts a workflow.

Add visitor to queue

Add visitor to queue

Triggers when a new visitor is added.

visitor checks in

visitor checks in

runs when visitor checks in

Mark visitor as served

Mark visitor as served

Set a visitor's status to 'served' in Qminder to update the queue and record service completion.

Request a new Trigger for Qminder

Do thisActions

Action is the task that follows automatically within your Qminder integrations.

Add visitor to line

Add visitor to line

Add a visitor to the selected line so they join the location's queue.

Find Mentions

Find Mentions

Find mentions filtered by source, sentiment, keywords, date range, or relevance; select fields and include metrics.

Create Keyword

Create Keyword

Create a keyword to monitor mentions and configure platforms, tag, matching, exclusions, and alerts.

Update Keyword

Update Keyword

Modify an existing keyword monitor to change tracked terms, platforms, filters (relevance, sentiment, intent), or alert settings.

Delete Keyword

Delete Keyword

Permanently delete a keyword monitor using its keyword ID.

List Feeds

List Feeds

Returns all saved feeds from your Octolens workspace.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Qminder
Qminder + Octolens
Qminder logo

About Qminder

Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.

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Integrations Octolens
Octolens + Qminder
Octolens logo

About Octolens

Octolens is an AI-powered social listening platform that monitors brand, competitor, and market mentions across social media, developer communities, news, podcasts, and other online sources. It filters mentions by relevance, sentiment, and intent, then delivers actionable alerts through APIs, webhooks, Slack, and email.

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Frequently Asked Questions

How do I connect Qminder and Octolens?

Sign up for a free viaSocket account, then authorize both your Qminder and Octolens accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Qminder and Octolens as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Qminder to Octolens?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Octolens. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Qminder triggers actions in Octolens, and a separate workflow where Octolens triggers actions in Qminder. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Qminder and Octolens. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Qminder and Octolens integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.