Connect Qminder and RingCentral to Build Intelligent Automations

Choose a Trigger

Qminder

When this happens...

Choose an Action

RingCentral

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Add visitor to queue

Add visitor to queue

Triggers when a new visitor is added.

visitor checks in

visitor checks in

runs when visitor checks in

Mark visitor as served

Mark visitor as served

Set a visitor's status to 'served' in Qminder to update the queue and record service completion.

Request a new Trigger for Qminder

Do thisActions

Action is the task that follows automatically within your Qminder integrations.

Add visitor to line

Add visitor to line

Add a visitor to the selected line so they join the location's queue.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Request a new Action for Qminder

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Frequently Asked Questions

How do I start an integration between Qminder and RingCentral?

To start, connect both your Qminder and RingCentral accounts to viaSocket. Once connected, you can set up a workflow where an event in Qminder triggers actions in RingCentral (or vice versa).

Can we customize how data from Qminder is recorded in RingCentral?

Absolutely. You can customize how Qminder data is recorded in RingCentral. This includes choosing which data fields go into which fields of RingCentral, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Qminder and RingCentral?

The data sync between Qminder and RingCentral typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Qminder to RingCentral?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Qminder and RingCentral?

Yes, you can set conditional logic to control the flow of data between Qminder and RingCentral. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Qminder

About Qminder

Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.

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RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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