Connect Quo and CCH Axcess to Build Intelligent Automations

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Quo

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CCH Axcess

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Enable Integrations or automations with these events of Quo and CCH Axcess

Enable Integrations or automations with these events of Quo and CCH Axcess

Triggers

Incoming/Outgoing Call Completed

Incoming/Outgoing Call Completed

Triggers when an incoming/outgoing call is completed.

Call Recording Completed

Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Call Summary Completed

Triggered when a call summary is completed for the selected phone number(s).

Call Transcript Completed

Call Transcript Completed

Triggered when a call transcript is finished and available for the selected phone number(s).

Outgoing Message Delivered

Outgoing Message Delivered

Triggered when a message sent from a selected phone number is successfully delivered to the recipient.

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Actions

Get Call Recordings

Get Call Recordings

Retrieve audio recordings for a specific call using its Call ID.

Get Call Details

Get Call Details

Fetches detailed information for a specific call using its Call ID.

Call Summary

Call Summary

Retrieve a brief summary and status of a call using its Call ID.

Get Call Transcript

Get Call Transcript

Retrieve the transcript (text and timestamps) for a specified call using its Call ID.

Get Call Voicemail

Get Call Voicemail

Retrieve the voicemail recording and details for a specific call using its Call ID.

Send SMS

Send SMS

Send a text message from a Quo phone number to one or more recipients. Optionally mark the conversation as Done.

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Frequently Asked Questions

How do I start an integration between Quo and CCH Axcess?

To start, connect both your Quo and CCH Axcess accounts to viaSocket. Once connected, you can set up a workflow where an event in Quo triggers actions in CCH Axcess (or vice versa).

Can we customize how data from Quo is recorded in CCH Axcess?

Absolutely. You can customize how Quo data is recorded in CCH Axcess. This includes choosing which data fields go into which fields of CCH Axcess, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Quo and CCH Axcess?

The data sync between Quo and CCH Axcess typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Quo to CCH Axcess?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Quo and CCH Axcess?

Yes, you can set conditional logic to control the flow of data between Quo and CCH Axcess. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Quo

About Quo

QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.

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CCH Axcess

About CCH Axcess

CCH Axcess is a cloud-based tax and accounting software solution designed to streamline and enhance the efficiency of accounting firms. It offers a comprehensive suite of tools for tax preparation, compliance, and workflow management, enabling professionals to manage their clients' financial data with ease and accuracy. With its integrated platform, CCH Axcess facilitates collaboration, improves productivity, and ensures compliance with the latest tax regulations.

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