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Integrations Quo Zendesk Support
Quo + Zendesk Support

Connect Quo and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Quo

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use Quo and Zendesk Support automations

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Automate Instagram Comment Replies with Smart DMs

trigger
When
Default app icon
Instagram for Business
Instant Trigger
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
      Workflow step icon
      ReplytoComment
      Workflow step icon
      Send a Private Reply
      Add Step
    • Is guide comment
      Workflow step icon
      ReplytoComment Guide
      Workflow step icon
      Send a Private Reply Guide
      Add Step
    • multi keyword match
      cmntdqJzLMYS
      Workflow step icon
      ReplytoCommentMultiKeyword
      Add Step
Continue from here
View Template

Automate Expense Report Approvals via Slack & QuickBooks

trigger
app icon
app icon
app icon
app icon
When
Default app icon
Google Forms
Runs Every 15 Minutes
Do
Workflow step icon
Send for Approval
IF
    • Send for Approval accept
      Workflow step icon
      Create Entry of expenses
      Add Step
    • Send for reject
      Workflow step icon
      Mail for Rejection
      Add Step
Continue from here
Workflow step icon
Add Expense Details
View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

trigger
app icon
app icon
When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here
View Template

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Outgoing Call Completed

Outgoing Call Completed

Notifies when an outgoing call from a selected QUO phone number ends.

Incoming Call Completed

Incoming Call Completed

Subscribe one or more phone numbers to receive a notification when an incoming call ends.

Call Recording Completed

Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Call Summary Completed

Triggered when a call summary is completed for the selected phone number(s).

Call Transcript Completed

Call Transcript Completed

Triggered when a call transcript is finished and available for the selected phone number(s).

Outgoing Message Delivered

Outgoing Message Delivered

Triggered when a message sent from a selected phone number is successfully delivered to the recipient.

Do thisActions

Action is the task that follows automatically within your Quo integrations.

Get Call Recordings

Get Call Recordings

Retrieve audio recordings for a specific call using its Call ID.

Get Call Details

Get Call Details

Fetches detailed information for a specific call using its Call ID.

Call Summary

Call Summary

Retrieve a brief summary and status of a call using its Call ID.

Get Call Transcript

Get Call Transcript

Retrieve the transcript (text and timestamps) for a specified call using its Call ID.

Get Call Voicemail

Get Call Voicemail

Retrieve the voicemail recording and details for a specific call using its Call ID.

Send SMS

Send SMS

Send a text message from a Quo phone number to one or more recipients. Optionally mark the conversation as Done.

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Frequently Asked Questions

How do I start an integration between Quo and Zendesk Support?

To start, connect both your Quo and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Quo triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Quo is recorded in Zendesk Support?

Absolutely. You can customize how Quo data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Quo and Zendesk Support?

The data sync between Quo and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Quo to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Quo and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Quo and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Quo

About Quo

QUO is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.

Phone and SMS
Learn More
Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Customer Support
Learn More

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