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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Raindrop.io integrations.
Create Bookmark
Creates a new bookmark in your Raindrop.io collection.
Update Bookmark
Updates an existing bookmark in your Raindrop.io collection.
Remove Bookmark
Deletes a bookmark from your Raindrop.io collection.
Create Collection
Creates a new collection for organizing bookmarks in Raindrop.io.
Update Collection
Updates the details of an existing collection in Raindrop.io.
List Collection
List all collection
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Frequently Asked Questions
To start, connect both your Raindrop.io and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Raindrop.io triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Raindrop.io data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Raindrop.io and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Raindrop.io and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Raindrop.io
Raindrop.io is a smart bookmarking tool that allows users to save, organize, and manage their favorite web content in one place. It offers features like tagging, searching, and collaboration to enhance productivity and streamline information management.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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