Connect Razorpay and Respond.io
Integrate Razorpay with Respond.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Assign/Unassign Conversation in Respond.io when New Payment Captured in Razorpay
List All Users in Respondio when New Payment Captured in Razorpay
List All Contacts in Respondio when New Payment Captured in Razorpay
Create a Comment in Respond.io when New Payment Captured in Razorpay
Add Space Tag in Respondio when New Payment Captured in Razorpay
Popular Razorpay + Respond.io flows
Start from a real workflow other teams are already running.
Choose a trigger
Razorpay
When this happens...
New Payment Captured
A New Refund Is Created
Payment Fails
A New Order Paid
Invoice Is Paid
Payment Link Expires
New Refund Is Processed
Payment Link Is Cancelled
Any Payment Link Gets Paid
New Subscription Authenticated
Subscription Becomes Active
Subscription Is Charged
Subscription Completes
Subscription Updated
New Subscription Is Pending
New Subscription Is Halted
Subscription Is Cancelled
Subscription Paused
Subscription Resumed
New Payment Authorized
Choose an action
Respond.io
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
Assign/Unassign Conversation in Respond.io when New Payment Captured in Razorpay
Use this flowList All Users in Respondio when New Payment Captured in Razorpay
Use this flowList All Contacts in Respondio when New Payment Captured in Razorpay
Use this flowCreate a Comment in Respond.io when New Payment Captured in Razorpay
Use this flowAdd Space Tag in Respondio when New Payment Captured in Razorpay
Use this flowAdd Tags in Respondio when New Payment Captured in Razorpay
Use this flowCreate Contact in Respondio when New Payment Captured in Razorpay
Use this flowCreate Custom Field in Respond.io when New Payment Captured in Razorpay
Use this flowUpdate Contact in Respondio when New Payment Captured in Razorpay
Use this flowUpdate Contact Lifecycle in Respond.io when New Payment Captured in Razorpay
Use this flowSupported Triggers & Actions
Everything you can automate between Razorpay and Respond.io.
When this happensTriggers
A trigger is an event that starts a workflow.
New Payment Captured
Runs when a payment is successfully captured.
A New Refund Is Created
Runs when a new refund is created in Razorpay.
Payment Fails
Runs when any payment fails.
A New Order Paid
Triggers when a new order paid
Invoice Is Paid
Runs when an invoice is paid.
Payment Link Expires
Runs when a payment link expires.
Do thisActions
Action is the task that follows automatically within your Razorpay integrations.
Create Contact
Create a new contact with a name, email, phone number, reference ID, and optional notes.
Cancel Payment Link
Cancel a payment link to stop any further payments from being made through it.
Refund a Payment
Issue a full or partial refund for an existing captured payment.
Request Instant Settlement
Request an instant settlement to disburse the full balance or a specified amount, with optional description and notes.
Send Invoice Reminder
Send a reminder for an existing invoice by email, SMS, or both.
Create Customer
Create a new customer profile in Razorpay with contact details, billing and shipping addresses, GSTIN, and notes.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
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About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
Learn more
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Razorpay and Respond.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Razorpay and Respond.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Respond.io. No coding required.
Yes. You can set up a workflow where Razorpay triggers actions in Respond.io, and a separate workflow where Respond.io triggers actions in Razorpay. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Razorpay and Respond.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Razorpay and Respond.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
