Integrations ReachInbox Customer.io
ReachInbox + Customer.io
Full list

Supported Triggers & Actions

Everything you can automate between ReachInbox and Customer.io.

When this happensTriggers

A trigger is an event that starts a workflow.

New ReachInbox Event

New ReachInbox Event

Runs when a new ReachInbox event occurs.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

SMS Events

SMS Events

Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).

Do thisActions

Action is the task that follows automatically within your ReachInbox integrations.

Create Campaign

Create Campaign

Creates a new campaign in your account.

Add Emails to Campaign

Add Emails to Campaign

Add one or more email addresses as leads to a selected campaign.

Remove Email From Campaign

Remove Email From Campaign

Remove an email from a selected campaign by choosing the campaign and entering the lead's email.

Add Lead to Campaign

Add Lead to Campaign

Add a lead to a chosen campaign using email and optional personalization fields.

Update Lead Status

Update Lead Status

Update a lead's status in a chosen campaign by selecting a lead or providing its email.

Remove Leads

Remove Leads

Remove leads from a campaign by ID(s), email, or all (with exclusions). Supports status, contains & leadStatus.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ReachInbox
ReachInbox + Customer.io
ReachInbox logo

About ReachInbox

ReachInbox is an AI-powered cold outreach platform that helps outbound teams find and verify leads, auto-personalize emails at scale, warm up and manage mailboxes, run multi-step campaigns, and turn replies into meetings and revenue. It provides lead enrichment from millions of contacts, intelligent warmups for better deliverability, inbox placement insights, a unified Onebox for reply management, real-time analytics, and done-for-you email accounts. Works with Gmail, Outlook, and any IMAP/SMTP provider, with APIs, webhooks, and integrations to tools like Zapier, Make, and Slack.

Learn more
Integrations Customer.io
Customer.io + ReachInbox
Customer.io logo

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

Learn more

Frequently Asked Questions

How do I connect ReachInbox and Customer.io?

Sign up for a free viaSocket account, then authorize both your ReachInbox and Customer.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ReachInbox and Customer.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ReachInbox to Customer.io?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Customer.io. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ReachInbox triggers actions in Customer.io, and a separate workflow where Customer.io triggers actions in ReachInbox. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ReachInbox and Customer.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ReachInbox and Customer.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.